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Privacy policy

Last updated Nov 15, 2026

What we collect

To make and deliver your order, we collect your email, name and shipping address, plus the artwork you upload and the options you choose. Payments are handled by our payment processor on its own secure page — we never see or store your card number.

Like most websites, we also receive standard technical information when you visit, such as your IP address, browser and device type, and the pages you view. We use it to run and protect the site and keep it only for a limited time.

How we use it

  • To make your patches, send your proof and ship your order.
  • To email you about your order (confirmation, proof, shipping).
  • If you leave checkout unfinished, or after your order is delivered, we may send one reminder with a link to unsubscribe.

Who we share it with

  • Factories see your artwork and patch specifications only — never your name, email or address.
  • Our shipping forwarder receives your name and address to deliver your order.
  • Our payment processor handles payment details.
  • Service providers that help us run the site process data only on our behalf.

We never sell your information.

Cookies

We use necessary cookies to run checkout, remember your language choice, and remember which ad or page brought you here. With your permission we also use analytics and advertising cookies to measure which ads work. You can change your choice any time with the "Cookie settings" link in the footer.

Your choices

To see, correct or delete your information, email [email protected].